Spinjo Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Spinjo Casino. Please read them carefully before creating an account, depositing funds or playing any available games. By using the website, you confirm that you understand and agree to these terms, together with any other policies or rules displayed on the site.

Spinjo Casino operates under three licences: Tobique Gaming Commission (licence 0000064), Comoros AOFA (licence ALSI-202509073-FI2), and Curaçao CGA (licence OGL/2023/176/009), with responsible gambling tools and secure payment processing.

1. General terms

These Terms & Conditions form an agreement between you and the operator of Spinjo Casino. They apply to the website, your player account, the games and services made available through the website, and any related features. Additional terms may apply to particular games, promotions, payment methods or services. Where additional terms are displayed, they should be read together with these Terms & Conditions.

Spinjo Casino may update these terms from time to time to reflect changes to the website, games, technology, legal requirements or business practices. The latest version will be published on the website. You should check this page regularly. If a change materially affects your rights or obligations, information may be provided through the website or another reasonable method. Continuing to use the website after an updated version is published indicates acceptance of the revised terms.

You are responsible for having suitable equipment, internet access and software to use the website. You are also responsible for checking that online gambling is lawful where you are located. Spinjo Casino should not be used in any jurisdiction where access to, or participation in, online gambling is prohibited.

Eligibility

You must be legally permitted to gamble online and meet the minimum age requirement that applies to you under relevant Australian law and the rules of your jurisdiction. Spinjo Casino may refuse access or require evidence of age at any time. You must not allow another person to use your account, including a person who is under the legal gambling age.

By using the website, you confirm that the information you provide is accurate, complete and current. You must update your information if it changes. You must not create an account using a false identity, on behalf of another person or for an unlawful purpose.

2. Accounts and player responsibilities

You may generally hold only one player account unless Spinjo Casino expressly permits otherwise. Duplicate, linked or multiple accounts may be reviewed and may be closed where permitted by law. If you believe that you have created more than one account by mistake, you should stop using the additional account and notify Spinjo Casino through the available support channel.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, payment details or security information with another person. If you suspect that your account has been accessed without permission, change your credentials where possible and contact Spinjo Casino promptly.

Provide truthful and verifiable information when requested.
Use your own account and do not permit another person to gamble through it.
Keep account and security information confidential.
Use payment methods that belong to you or that you are authorised to use.
Follow game rules, promotional terms and instructions shown on the website.
Avoid behaviour intended to manipulate, disrupt or misuse the website.

Spinjo Casino may carry out identity, age, payment, location, source-of-funds or other compliance checks. You may be asked to provide documents or information for these checks. Account activity, deposits or withdrawals may be restricted while a review is in progress. Information will be handled in accordance with the applicable privacy information published on the website.

Prohibited conduct

You must not use the website to commit fraud, launder money, conceal the origin of funds, evade legal restrictions or assist another person to do so. You must not interfere with the website, exploit errors, use automated systems without permission, introduce malicious software or attempt to gain unauthorised access to accounts, systems or data.

If Spinjo Casino identifies suspected fraud, dishonest conduct, a breach of these terms or a legal or regulatory concern, it may suspend or close an account, cancel affected activity, withhold or return funds where permitted by law, and refer the matter to appropriate authorities. Any action will be taken subject to applicable legal requirements.

3. Deposits, games and withdrawals

Available payment methods, minimum and maximum amounts, processing requirements and any applicable fees will be shown on the website. You should review this information before making a transaction. A deposit is normally credited only after the payment provider has authorised and processed it. Spinjo Casino is not responsible for delays caused by banks, payment providers, internet services or events outside its reasonable control.

You must not deposit funds with the intention of using the website for an unlawful purpose. Deposits should be made only from a payment method that you are entitled to use. A transaction may be declined, reversed or held for review where it appears unusual, unauthorised or inconsistent with legal or compliance requirements.

Games are played according to the rules displayed for the relevant game. Results are determined by the game system and, where relevant, random outcomes. You should check the stake, rules and any displayed information before confirming play. Once a game has been accepted by the system, it may not be possible to cancel or amend the transaction.

Any winnings or account balance shown on the website may be subject to verification and applicable terms. Withdrawal requests may require identity, payment or compliance checks before they are completed. The method used for a withdrawal may depend on the payment method, legal requirements, security considerations and operational availability.

Promotions, bonuses and other offers are subject to their own terms. Those terms may include eligibility conditions, participation requirements, expiry rules, wagering or playthrough conditions, excluded games, maximum values and withdrawal restrictions. You should read the specific offer terms before participating. If an offer conflicts with these general terms, the specific offer terms will normally apply only to that offer.

Errors and interruptions

Spinjo Casino aims to keep the website and games available and accurate, but uninterrupted access cannot be guaranteed. Maintenance, technical faults, network failures, software errors or other events may affect availability. If a technical error affects a game or transaction, Spinjo Casino may take reasonable steps to correct the error and settle affected activity in accordance with the applicable rules and law.

4. Suspension, privacy and legal information

You may stop using your account at any time. You may also request account closure through the support option made available on the website. Closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, verification, responsible gambling, disputes or compliance reviews.

Spinjo Casino may suspend, restrict or close an account where this is necessary for security, responsible gambling, compliance, legal or operational reasons. Where permitted, any remaining balance will be handled in accordance with applicable law and the circumstances of the account. Restrictions may remain in place where needed to protect you, the website or other users.

Privacy and communications

Personal information is collected and used for purposes such as creating and managing accounts, processing payments, verifying identity and age, providing services, preventing fraud, meeting legal obligations and improving the website. Further information is available in the Privacy Policy. By registering, you agree that Spinjo Casino may send service-related communications. Marketing communications will be managed in accordance with applicable requirements and available preferences.

Responsible gambling

Gambling should be entertainment, not a way to make money or solve financial problems. Only gamble with money you can afford to lose. Consider setting personal limits, taking regular breaks and monitoring the time and money you spend. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek appropriate support.

Account tools for limits, breaks, self-exclusion or other responsible gambling measures may be available through the website. These tools should be used seriously and in accordance with the instructions provided. You should not attempt to bypass a restriction by creating or using another account.

Complaints and applicable law

If you have a question, transaction concern or complaint, use the support channel shown on the website and provide enough information for the matter to be reviewed. You may be asked to provide account details, transaction information or relevant documents. Spinjo Casino will consider complaints in line with its internal procedures and applicable legal requirements.

These terms are intended to operate consistently with the laws and consumer protections that apply to you. Nothing in these terms excludes or limits a right that cannot lawfully be excluded or limited. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

For questions about these Terms & Conditions, please use the contact or support option published on the Spinjo Casino website. The version displayed online is the version that applies at the time you use the website, subject to any mandatory legal requirements.